Terms of Service
The short version

Lets be nice to each other. We will do our best to be fair but if you break the rules (outlined below) then we can block your access to our site.
We can contact you (mostly via email) to let you know about some great new products. But you can opt out from getting these anytime.
We can change our prices when we want to but will let you know in advance.
Please don't copy our stuff, but you're welcome to share as long as you acknowlege and link back to us.
Like everyone we make mistakes and we'll correct as soon as we are aware of them. 
We can change these terms and conditions when ever we feel like, but any major changes and we will let you know in advance.
We value your privacy and security and are very careful with your personal information.

We also have a Privacy Policy a Security Policy and a Returns and Refunds Policy.

The Big Read

These terms and conditions form a legal contract between you and Robship for your use of the Robship website, robship.com

By using Robship.com, you accept these terms and conditions. When you purchase a product or open a Member account, you accept the general terms of use, and the specific conditions that apply to that membership. You may wish to print this page for your reference.

You should read these terms and conditions in conjunction with our Privacy policy and Security policy

General terms of use

Your rights of use

You access and use  Robship.com provided you comply with these terms and conditions. In the event there was more than a minor breach of these terms and conditions, we reserve the right to cancel your access to  Robship.com.

You agree not to interrupt or attempt to interrupt the operation of Robship.com  in any way.

No commercial use policy

Reports, information (including videos) and ratings may not be used in advertising or for any other commercial purpose without our express permission.


Robship owns the copyright for all content on Robship.com unless stated otherwise.

Reproducing material

All users are allowed to view and copy free materials from robship.com for their own personal use. 

Any other reproduction (including by electronic means) of Robship.com or any of our other publications, must have the source (Robship.com) acknowledged in a prominent place.

Errors and updates

We reserve the right to add or remove material, and correct errors. If you find any errors on any part of Robship.com  please report them to sales@robship.com

Email communications

All new robship.com members are opted in to receive email marketing communications.

You may choose to remove yourself from any email newsletter group by following the "unsubscribe" prompt at the bottom of each email or by updating your preferences in your My Account profile.

Links to other sites

Links within  Robship.com  are provided for your information. We do not endorse and have not verified any of the information available through the use of any third party link found within  Robship.com . We accept no liability for any loss caused as a result of any information or opinion contained in any third party link found within  Robship.com .

Linking to  Robship.com  If you wish to link to our website, you must comply with certain requirements. For a list of these requirements, and to request a link to  Robship.com , please email us at editor@ Robship.com.

No liability for damage

We will use our best efforts to keep Robship.com  free from viruses and errors. However, to the maximum extent permitted by law, we do not accept liability for any damage or loss caused to your computer hardware, software, internet connections or other peripherals as a result of your use of Robship.com .

Privacy and security

When you  purchase one of our products, you will be set up with a Robship.com account. All personal information we collect about you is stored securely.

Credit card details are not handled or stored by us, they are captured directly by a PCI DSS compliant payment provider.

To read more about our security, read our Security Policy. We will keep all your personal information confidential. We will not pass,sell or rent any of your personal information to a third party. 

For more information about how we use and store your personal information, please read our Privacy policy.


If you have any complaints about the  Robship.com website and service, please contact us at yourPrivacy@robship.com .

Changes to terms and conditions

We may change these terms and conditions at any time. Each time you use  Robship.com you are agreeing to the terms and conditions applicable at that time. We provide a link to these terms and conditions at the bottom of every page of the  Robship.com. If substantial changes are made we will notify you of these changes 30 days in advance, in writing or by email at the address we currently hold for you.


Any dispute arising in relation to these terms and conditions will be resolved in accordance with Japanese law.

Consumer Guarantees

Nothing in these terms and conditions limits your rights under your local Consumer Guarantees.

Contacting us

Please address any questions or complaints to yourPrivacy@robship.com


All prices are stated in United States dollars (USD) and are then transfered to your currency of choice. Prices do not include any local duties, fees, taxes or handling charges. These are your, (the buyers) responsibility.

Price changes

We reserve the right to introduce new prices for our products and services at any time. 

Methods of payment

Payment for all purchases made online is by credit card only. Your account will be charged in USD.

Your obligations

You agree not to sell, assign or transfer your rights as a  Robship.com member.

Your username and password

As part of the registration process, you will use your email address as a username and select a password. You will use your username and password to gain access to  Robship.com.

Security and unauthorised use

You must keep your username and password confidential. You are responsible for ensuring there is no unauthorised use of  Robship.com under your username and password.

You agree to notify us promptly if:

  • You suspect unauthorised use of your  Robship.com access; or
  • Know or suspect loss or disclosure of your username or password.

Updating your personal information

If any of your personal information changes, you agree to notify us promptly, either by logging into  Robship.com and updating your details in your My Account profile, or by contacting us at yourPrivacy@robship.com

Contacting you

If you are a member, we may contact you to:

  • Clarify details about your membership;
  • Advise you of changes to our services or new products or promotions;
  • Respond to any enquiries you make; or
  • Provide any information necessary for the operation and security of our Site.

Community Contributions

robship.com may make available to site users the ability to comment on the content of products, product videos or to review products or other interactive communication facilities (such facilities collectively referred to here as "Community contributions").

robship.com cannot review all communications made on or through the site. However, robship.com reserves the right, but has no obligation, to monitor Community contributions and to edit, modify or delete any materials which robship.com in its sole discretion determines to violate these terms and conditions, the Community guidelines, or to be in any other way offensive or contrary to any robship.com policy.

See our Community Guidelines Policy for more information.


Technical support

Turning JavaScript on

Like many modern websites,  Robship.com requires JavaScript to be enabled for the site to function correctly.

Robship uses JavaScript to do the following things:

  • Hide 'busy' parts of a page within tabs
  • Launch specialty content in 'lightbox'-style pop-ups
  • Instantly update the search results when you change one of the filters

How to turn JavaScript on

If you do not have JavaScript turned on, you’ll see a message on the screen advising you to turn it on.

  • Check which browser you are using (for example, Internet Explorer, Firefox, Safari or Chrome)
  • Search your browser help for instructions, or go to enable-javascript.com for a visual guide to enabling JavaScript in the most commonly used browsers.

Consumer is designed for modern internet browser versions running on current operating systems. This includes Internet Explorer, Chrome, Firefox and Safari on Apple devices.